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THE LEADERSHIP ENTROPY MODEL (LEM) Why Decision Velocity Declines as Organisations Scale Your business is growing. So why is it becoming harder to get things done? The decisions that once took a day now take a week. More people attend meetings, yet fewer decisions get made. Approvals move up the hierarchy. Managers wait for direction. Senior leaders spend their time resolving issues that should never have reached them. Meanwhile, customers are waiting, projects are slipping, costs are rising, and business opportunities are being lost. Sound familiar? This is the paradox of organisational growth. The structures, processes and management practices that worked when the business was smaller can become obstacles as it expands. More layers create more hand-offs. More coordination creates more waiting. More control can mean less authority to act. Gradually, the organisation loses something critical: the ability to make decisions and turn them into action at the speed the business demands. The Leadership Entropy Model (LEM) examines why this happens. It presents a conceptual and practical framework for understanding how organisational complexity, leadership behaviour, decision structures and accountability influence decision velocity as companies scale.